1. How to do when the goods broken?

100% in time after-sales guaranteed! (Refund or Resent goods can be discussed based on the damaged quantity.)

2. How to do when the goods different from the website show?

100% refund.

3. Shipping

· EXW/FOB/CIF/DDP is normally;

· By sea/air/express/train can be selected.

· Our shipping agent can help arrange shipping with good cost, but the shipping time and any problem during shipping couldn’t be guaranteed 100%.

4. Payment term

· Bank transfer / Alibaba Trade Assurance /west union / paypal 

· Need more pls contact

5. After-sale service

· We will do 1% order amount even the production time delay 1 day later than the confirmed order lead time.

· (difficult control reason / force majeure not included)

100% in time after-sales guaranteed! Refund or Resent goods can be discussed based on the damaged quantity.

· 8:30-17:30 within 10 min get response; We will get back to you within 2 hours when not in office; Sleeping time is saving energy

· For give you more effective feedback, pls leave message, we will get back to you when wake up!